www.theodorou.shop is the online store of exhibition and distribution of products through the Internet of the Hellenic Limited Liability Company "THEODOROU F. & Co. Limited partnership" based in Thessaloniki, Monastiriou Street no. 4 (1st floor) - PC 54627, in Greece.
In the event that you do not agree to the following terms, please discontinue using this site www.theodorou.shop immediately. Below, you will find in detail all the sections regarding the terms and conditions of use of the website www.theodorou.shop.
The website www.theodorou.shop is the official website of "THEODOROU F. & Co. Limited partnership".
The Website and its content, such as indicative and not restrictive, trademarks and service features of the Company, distinctive title, domain name, source code, software, services offered, names, photos, images, graphics, texts, illustrations, audio and / or video files and audiovisual works files, data, databases (hereinafter referred to as "Content"), are the subject of exclusive intellectual and industrial property rights of either the Company or third parties affiliated with the Company and are under the protection of the relevant intellectual and industrial property provisions of Greek and European law and international conventions and treaties.
No part of this site may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written permission of our Company.
You may not adapt, modify or create any material or information on this website for any purpose other than personal, non-commercial purpose. You agree to use this site for legal purposes only while our company reserves the right to use for its own purposes any material provided through this website, including text and images, and even for editorial purposes.
Third parties are not allowed to use the website without the approval of the Company.
When you visit the pages of www.theodorou.shop in order to register and place any order you will be asked to state personal information about you and your business. The personal data collected and kept in a file are the following:
- Full name
- Company Name
- ID number
- Tax Identification Number and competent Tax Office
- Address and telephone number
- Telephone and fax numbers
- Email address
Any personal data that you declare anywhere on our page is kept solely for reasons related to the processing of transactions with us, the improvement of the services provided and the operation of the respective service and may not be used by any third party (except where provided by law to the competent authorities only). The submission of your personal data by you means that you consent to this data being used by the employees of www.theodorou.shop for the reasons mentioned above. In any case, the employees of the company "THEODOROU F. & Co. Limited partnership" provide you with the highest possible level of protection and their access to your personal data is made only after authorization . Every reasonable measure to secure your data has been taken. Your personal information in extremely rare and special cases may be disclosed to companies cooperating with "THEODOROU F. & Co. Limited partnership", in order to support, promote and execute your business relationship with us, but always under conditions that ensure that your personal information is not subject to any unlawful processing.
3. Limitation of Liability
We strive to ensure that the information presented on the website www.theodorou.shop is accurate, complete and is updated on a regular basis. Our online store cannot guarantee the uninterrupted operation of the website nor is it responsible for any technical problems that will occur to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure
using the website. Also "THEODOROU F. & Co. Limited partnership" does not guarantee protection from electronic sons or other harmful electronic data, through the use of its website.
Finally, it has no responsibility for acts or omissions of third parties and especially unauthorized interventions of third parties in products and / or services and / or information available through it.
4. Modification of terms
The general terms are regulated by Greek and European Law. THEODOROU F. & Co. Limited partnership "reserves the right to unilaterally modify or renew these terms and conditions of transactions, made through its online store at any time . Any changes, modifications, additions or cancellations will have immediate effect while "THEODOROU F. & Co. Limited partnership" reserves the right to change the content of the website (indicatively mentioned price, availability, photo, description, etc.), without prior notice.
Once notified, access to the services of our website will be considered as full acceptance of the modifications made.
5. Security and Personal Data
www.theodorou.shop recognizes the importance of the issue of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. All information, which is related to your personal data and your transactions, is secure and confidential. The security of the Online store of "THEODOROU F. & Co. Limited partnership "is achieved by the following methods:
6. Customer Identification
The passwords used for your identification are two: the Password (e-mail or username) and the Personal Secret Security Code (password), which every time you enter them provide you with absolute security access to your personal information and data.
You have the opportunity to change your Personal Security Code (password) and your e-mail address (e-mail) as often as you wish by clicking on "Account" if you are logged in to your account. You are the only one who has access to this information and the responsibility for maintaining its confidentiality and safeguarding by third parties is solely yours. In case of loss or leakage of the above codes you must notify us immediately, otherwise our online store is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (eg date of birth). We also suggest that you use not only letters and numbers but also symbols and password creation.
7. Ensuring the Confidentiality of the Transfer of Your Personal Data
To ensure the confidentiality of data transfer, we use the SSL-128bit encryption protocol. The system is certified by ISRG, a company that specializes in transaction security. An encrypted SSL communication requires all information sent between a client and a server to be encrypted by the sending software and decrypted by the receiving software, protecting thus personal information during their transfer. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically detects whether the data has changed during the transfer.
8. Confidentiality of Transactions
Confidentiality is self-evident. The same basic principles that govern traditional transactions apply in the case of e-commerce. All information transmitted by the user / member to "THEODOROU F. & Co. Limited partnership "are confidential and the Company has taken all necessary measures to use them only to the extent deemed necessary in the context of the services provided. Some of the measures taken are the following:
- The information of your transactions is collected and stored by authorized bodies and employees of "THEODOROU F. & Co. Limited partnership ”and through the website www.theodorou.shop (online store of the COMPANY) on its behalf and only when necessary, e.g. to process your order.
- THEODOROU F. & Co. Limited partnership "does not disclose the details of customers and their transactions, unless there is a written authorization from you or this is required by a court decision or decision of another public authority.
- In case third parties are used on behalf of the Company and in order for them to serve its operations, your privacy is completely safe.
- In any case, you are also responsible for the protection of the information you enter electronically, so it is recommended that you do not disclose it to third parties. Product Purchase and Prices
9. Greece and abroad
Visitors to our online store can find products related to leather and fur items. For your convenience, our products are divided into categories, with each category having a subcategory tree. Orders are accepted from professionals and individuals. Shipments are made throughout
Orders are processed on working days (09.00 - 14.00) Monday to Friday.
All orders that are secured after the specified schedule are sent the next working day (within Greece). Within Greece, shipments of products are made free of charge (free of charge). In case of delivery of products to foreign countries, shipping costs and delivery time differ depending on the country.
All products are transferred under the responsibility of the customer & are sent only after their payment. The prices listed on our website are in Euros (€) and include VAT. Shipping costs are displayed at the stage of final payment after selecting the product and adding it to the online cart. Prices are valid until stocks run out and can be adjusted without notice.
10. Payment methods
For your best service, www.theodorou.shop suggests the following payment methods for your purchases:
Pay on delivery
Deliveries of products are made throughout Greece with our charge only through the company ELTA Courier within 1-2 working days.
(In case of choice of another courier company, the shipping costs are borne by the customer).
Payment by Credit Card
The online store www.theodorou.shop of the company «THEODOROU F. & Co. Limited partnership "accepts all Visa, Mastercard, American Express and DINERS credit cards. Your transactions in our online store are protected by top online security systems (viva, paypal) which guarantee a secure trading environment. For purchases with your credit card, follow the instructions in our online store. You will be asked to fill out the order form and the number and expiration date as well as the 3-digit number (CVV) on the back of your credit card.
Bank account deposit
You can deposit the price of your purchases in the following Bank Account:
- IBAN Account : GR 2502 6020 6000 0190 2014 94119
- Name of Beneficiary: THEODOROU F. & Co. Limited partnership.
In this case, in order for your order to be shipped, the payment must first have appeared in our Company account.
(Note: A deposit made by a bank other than Eurobank is charged with its commission and your payment may be delayed from appearing in our Company account).
In the depository of the Bank you must state as a reason:
- Your fullname
After confirming the money transfer to the company account or receiving the copy of the bank payment order, we process your order.
11. Returns - Changes Policy
You have the right to return all or part of the order within 14 calendar days from the date of receipt. In case of return of the product/s fill in the special Return Form, which you will find in the package or here, in order to inform us about the reasons for the return and the way you want us to serve you. In case you exercise the right of withdrawal, you are obliged to send the product / products in their original state and if the special markings of the product (protectors, cards, labels) have not been removed, necessarily accompanied by the relevant declaration of withdrawal and with the corresponding sales document.
When trying on clothes, make sure that the product has not come into contact with anything that may leave a mark or odor, for example perfumes, smoke, make up, etc. Any cracks appear certify the authenticity of the skin.
The return will be accepted only after the approval of the company and provided that all the above conditions are met.
How to return:
The return costs are 3€, are charged to the customer and are valid ONLY for the courier company ELTA Courier with which we cooperate. In any other case of choice of another courier company by the customer, the charges will be in line with the pricing policy of each company and for this our store does not bear any responsibility.
You prepare your parcel and enclose in it the completed return form that you received with the parcel as well as the purchase receipt.
Take the parcel to the nearest ELTA Courier courier store and ask for it to be sent at the recipient's charge to Leather Theodorou at 4 Monastiriou Street - 54627 (1st floor), Thessaloniki.
Return costs are 3 € and are charged to the customer. This amount is charged either:
- As cash on delivery
- It is deducted from the amount returned to your account
- In case you received a wrong or defective product, you will not be charged shipping costs during the replacement or return process.
The Return Form gives the following alternatives:
In case it is not possible to replace due to unavailability of the requested product, we will contact you offering you alternatives.
For the product change process we inform that the time to re-send the product to you lasts 5-7 days after we receive the product at our facilities.
In case of return of the products, the credit of the money will be completed within 10 working days from the date we receive the products in a Bank Account that you have set.
The products to be returned are sent exclusively to the following address: Leather Theodorou, Monastiriou no. 4 (1st floor) - Thessaloniki - PC 54627, tel: +30 2310 515253.
All products returned to our Company's warehouses are subject to meticulous quality control.
12. Applicable law and other terms
The above terms and conditions of use of the Portal, as well as any modification, change or alteration are governed and supplemented by national law, Community law and relevant international treaties. Any provision of the above terms is found to be contrary to the above legal framework or becomes invalid, automatically ceases to be valid and is removed from the present, without in any way affecting the validity of the other terms. This constitutes the entire agreement between the administrator of the Portal and the visitor / user of its pages and services and binds only them. No modification of these terms will be considered and will not form part of this agreement unless it has been formulated in writing and incorporated into it.
It is hereby expressly agreed that the visitor / user of the Portal agrees to be subject to any claims, disputes or other controversies concerning or arising from the application of these terms and the general use of the Portal by him, unless resolved amicably , within the jurisdiction of the competent Courts. From 15/2/2016, the possibility of electronic resolution of consumer disputes within 90 days is also given through the Electronic Dispute Resolution platform of the European Commission. The platform is part of the Directive 2013/11 / EC which was recently harmonized in Greek legislation with JM 70330/2015.
It is hereby expressly agreed that for any dispute arising from the application of these terms and the general use of the PO, the Courts of Thessaloniki will be competent.
You can contact us through one of your preferred communication methods:
- Visiting this link : theodorou.shop
- Phone: +30 231 052 7637
- Tax Identification Number : 997651458
- GENERAL COMMERCIAL REGISTER Number: 33017